small business Archive

  • If Alice is the business, then social media is Wonderland. Take a journey through Wonderland and see how the cast of characters compare to social media..and what Alice can learn from them!

    On Alice in Wonderland and Social Media

    If Alice is the business, then social media is Wonderland. Take a journey through Wonderland and see how the cast of characters compare to social media..and what Alice can learn from them!

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  • Let’s say you can hammer a nail straight into a 2×4 with one hit. Does that make you a contractor? Let’s say you can fly a kite, does that make...

    What to do about the “social media expert” conundrum

    Let’s say you can hammer a nail straight into a 2×4 with one hit. Does that make you a contractor? Let’s say you can fly a kite, does that make...

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  • Patience is a virtue..but business rarely has that virtue. Especially small businesses whose OTHER virtue is flexibility and the ability to be dynamic. Its that willingness to be dynamic that...

    Planting the social media tree

    Patience is a virtue..but business rarely has that virtue. Especially small businesses whose OTHER virtue is flexibility and the ability to be dynamic. Its that willingness to be dynamic that...

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  • I get asked all the time about tools and resources for monitoring social media. The paid options are getting more relevant (and more affordable) but there are still some free...

    Free Tools for Listening and Monitoring Your Social Media Campaign

    I get asked all the time about tools and resources for monitoring social media. The paid options are getting more relevant (and more affordable) but there are still some free...

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  • If you’re concerned about the amount of time that social media takes, here’s a basic way to introduce your business to Twitter. When you first start with Twitter – your...

    Twitter in 33 minutes a day

    If you’re concerned about the amount of time that social media takes, here’s a basic way to introduce your business to Twitter. When you first start with Twitter – your...

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  • Imagine if you went to a party and saw someone who was surrounded by thousands of people. You might be curious, you might walk over to see what the stir...

    What kind of guest are you at the social media party

    Imagine if you went to a party and saw someone who was surrounded by thousands of people. You might be curious, you might walk over to see what the stir...

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  • So! You got yourself a Facebook page – great start! When was the last time you tried to find your business’s Facebook page? Employing some best practices will make it...

    5 Hints for your new Facebook Page

    So! You got yourself a Facebook page – great start! When was the last time you tried to find your business’s Facebook page? Employing some best practices will make it...

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  • Traditional business relationships are almost purely transactional. Consumers engage when they need to (and rarely outside of that need) and businesses respond to the particular situation. Seems simple enough. Who...

    Is your customer relationship transactional or relational?

    Traditional business relationships are almost purely transactional. Consumers engage when they need to (and rarely outside of that need) and businesses respond to the particular situation. Seems simple enough. Who...

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  • What really IS the difference between marketing and social media? Aren’t the really one in the same? In short: no.

    Aren’t marketing and PR and social media the same?

    What really IS the difference between marketing and social media? Aren’t the really one in the same? In short: no.

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  • Recently, there has been much discussion by me and other marketing folks about the importance of content within a social media campaign. I can’t help but think of events as...

    7 tools for combining social media and event marketing

    Recently, there has been much discussion by me and other marketing folks about the importance of content within a social media campaign. I can’t help but think of events as...

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