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Tools Archive
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Why use social media for engaged customer service?
Posted on November 25, 2011 | 4 CommentsWhat’s it all about? All this social media marketing? All this chatter about humanizing and engagement? Why bother using social media for customer service? I wanted to share an experience... -
Tool Tuesday: Sprout Social Update
Posted on November 22, 2011 | 2 CommentsWhen I last wrote about Sprout Social in May 2011, I’d been using it for a couple of months. And while I found a use for it, I only used... -
Tool Tuesday: Twitter curation tools
Posted on August 29, 2011 | 13 CommentsIts true we’re on information overload. We use multiple social networking platforms, which have different audiences and expectations. If you’re considering your audience, you’re wondering how you can add value.... -
Tool Tuesday: Opt out of autoDM
Posted on June 27, 2011 | 2 CommentsIn life, there are some mysteries. Like why do some of the great inventions remain best kept secrets? Today, I am going to reveal a tool that you probably wished... -
Tool Tuesday: Hashable
Posted on June 6, 2011 | 2 CommentsHashable is a new way to track the depth of relationships, but is it a full blown CRM tool and how can businesses use it? -
Tool Tuesday – RowFeeder
Posted on May 24, 2011 | 3 CommentsEvery once in awhile, you come across a tool that is like a good man: sturdy and dependable. You know, the kind of tool which is so fantastically reliable and... -
Tool Tuesday: Sprout Social
Posted on May 17, 2011 | 6 CommentsI have about A LOT of web-based apps I am using to help make social media tracking easier. Which is why is started “Tool Tuesday”, because I think you, ,my... -
Tool Tuesday: Qwitter
Posted on March 1, 2011 | 4 CommentsIf you or your company is spending a lot of time crafting stories, being human and creating relationships you may occasionally find yourself with a Twitter tunnel vision. That is... -
Tool Tuesday: SocialOomph
Posted on February 22, 2011 | 2 CommentsThere are some actions in Twitter that you might choose to automate, such as Welcome Direct Messages and Auto Follow. All of these are things you can set on autopilot... -
Tool Tuesday: PostRank Analytics
Posted on February 8, 2011 | 3 CommentsA review of PostRank, a tool for bloggers to track post engagement.
